Case Study - Financial Service
Car and Home Insurance Service Provider
Improve Billing and Invoice Procedure into the Flow of Daily Businesses
Financial Service
key issue
  1. Paper-intensive environment
  2. Data consolidation
  3. Revenue Recognition calculation and business analysis

Facts at a Glance
  1. Global Employees: 10,000+
  2. Specializing in providing car and home insurance mainly in Hong Kong SAR
Needs and Challenges
  1. Data collection requires significant manpower and consolidation efforts.
  2. Lack of tools to measure processing time and operations.
  3. Spreadsheet program limitations hinder meeting all business requirements.
  4. Tracking outstanding payments and contracts is difficult due to potential document loss or pending status.
  5. Complex spreadsheets make it challenging to calculate revenue recognition accurately and track
Benefits
  1. Cost-saving billing solution
  2. Automation of billing tasks
  3. Enhanced information sharing
  4. Improved management insights
  5. Process automation and expedited delivery
  6. Reduced payment processing errors